Conditions for free delivery

We send the order at our expense if the value of all products in the cart along with the discount coupons is at least CHF 150. When choosing a delivery method, an appropriate option will appear, which should be selected.

Shipping – general information

We send orders only within Switzerland via Swiss Post within 3 working days from the moment the payment is credited to our system. We make every effort to ensure that the lead time is as short as possible.

In special cases (e.g. holidays, holidays, non-working days or extraordinary situations), the execution of the order may be extended, about which the customer will be notified by e-mail. The final delivery time depends on the selected delivery option and payment method (details below). Swiss Post is responsible for any delays in delivery and unfortunately we have no influence on them.

Small products – a letter

Small-sized products (e.g. masks) may be sent by letter if their total weight does not exceed 250 grams. If the cart, in addition to small products, contains at least one large product that will not fit into the envelope, then the system will calculate the shipping price as for large products.

up to 250g
up to 250g
1,10 CHF
1,30 CHF

Letter delivery time : B-Post 2 business days; A-Post 1 business day.

Large products – package

The shipping cost depends on the weight of the package:

Weight (kg)
Economy (CHF)
Priority (CHF)

Package delivery time : Economy 2 business days; Priority 1 business day.

Customs information

All goods offered in our store are stored in Switzerland. All customs duties have been paid by us during the import procedure. This means that when you order products in the store, you only pay for the products and delivery. You buy from us duty-free.


Credit / Debit Card – the fastest way to pay online. Transactions are posted instantly while maintaining the highest security standards. Electronic payments are handled by the Stripe Inc. Available debit and credit cards: Visa, MasterCard, American Express. The delivery date is counted until the transaction is successfully authorized.

TWINT – a very convenient Swiss online payment system. The operator is TWINT AG.

Paypal – online transfer via Paypal. It is as fast and secure as payments with cards.

Bank transfer – the payment should be made to the bank account number indicated below, which we also send via e-mail after placing the order in our store. The time of posting a transfer depends on the bank and may take up to several business days. Please include your order number in the transfer title. After the payment is credited to our account, we start processing your order. Our bank account details:

  • Anna Banaszkiewicz Anncos
    8046 Zürich
  • Bank: Zürcher Kantonal Bank
  • Account number: 1148-3009.137
  • IBAN: CH98 0070 0114 8030 0913 7
  • Currency: CHF
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